Services
Due to the heavy patient flow through the office this flu season, we are unable to provide blood draws at our location. We apologize for any inconvenience.
Appointments
Current Patients
While we do not offer walk in appointments, we do have an open access schedule. That means that we make every effort to
accommodate ill patients in same day appointments slots. Please arrive promptly at your "check in" time. If you are over
15 minutes late to your scheduled "check in" you may be asked to reschedule, and a $50 fee may apply.
View our Current Patients page for more information View our updated Patient Policies
New Patients
We are now accepting new patients. If you wish to become a new patient at Family Medicine at Lowry please print, fill out
and submit your new patient paperwork, along with you medical records release form to our office via fax or regular mail.
Once receive your new patient paperwork, and your medical records, we will contact you to schedule your appointment.
Please note, that NO APPOINTMENTS will be scheduled without meeting the above requirements.
Thank you in advance and we look forward to meeting you.
Get the forms you will need for your appointment
Insurance
Family Medicine at Lowry, P.C. is contracted with most major insurance groups in an effort to provide quality help to our patients in obtaining payment for medical services. The list provided indicates those companies with which we are contracted. While every effort is made to keep our affiliation with each insurance company current, we cannot guarantee coverage for our patients. Please refer to the list and contact your company to confirm our participation with them. We are also happy to see patients who do not have insurance, and accept cash, Visa/MC.
See a list of the insurance plans that we accept
Laboratory and X-ray
We have a lab on the premises and send most specimens out for testing after the blood is drawn. It takes an average of a week to receive and review the blood test and culture results. We will notify you about all results, if they are normal or abnormal. If it has been more than 14 days from your blood draw and you have not heard from us, please call us. We do not have X-ray services in the building, but there are many facilities in close proximity.
Prescription Refills
We receive hundreds of refill requests each day! The easiest and most efficient way to get the prescription refills you need is to CALL YOUR PHARMACY. Even if your bottle says "no refills." The pharmacist will contact us directly for approval. From there, you simply have to visit your pharmacy, and pick up your refill. Please call several days BEFORE you run out of your medication, as it can take as long as 72hours to have your prescription refilled. For medications such as BIRTH CONTROL, HORMONES, THYROID, and CHOLESTEROL that have 0 Refills, there may be a need to return to our office, BEFORE refills will be authorized. If you have questions you can contact our staff thru www.reachmydoctor.com.
Referrals
Referrals are done as quickly as possible. Unfortunately, we are at the mercy of the insurance companies and sometimes have to wait a few days for a decision from them. Please allow 3 days for referrals to be processed. It is important not to wait until the day of your appointment with the specialist to request a referral, as it may not be processed.
After Hours
FMAL is committed to providing our patients with access to a clinician after hours and on holidays. In order to continue providing this service, we ask that you reserve after-hours calls for emergencies only. Please note that when we are on call, we are at home with our families, not here in the office. Some things to consider prior to calling the after-hours provider:
- Is this an urgent medical matter that cannot wait until the office is open?
- If you think a trip to an ER or Urgent Care is needed, you do not need our permission. You do, however, need to know which facilities are preferred by your insurance company. Only your insurance carrier has this information. It is important for you to know that before an emergency comes up. Click here for links to local hospitals and Urgent Care facilities.
- Medication refills must be taken care of during normal business hours.
- Narcotics or antibiotics will not be prescribed after hours under any circumstances
- Important: when paging the on-call clinician, you must unblock your telephone line. To do this, turn on the phone, press *87, and hang up. You will not receive a call back unless this is done. To reach the on call provider, please call our main number at (303) 344-3625 and follow the instructions.